Politique de confidentialité

Politique de confidentialité

Privacy Policy - Website

The Privacy Policy is part of the General Conditions of this website. (www.collaborativeperks.com)

Identity of the data Controller

COLLABORATIVE PERKS
ECHANGERSAMAISON S.A.S.

Address: 4 rue Michel Ange, 75016 París (Francia)
VAT number: FR 44 534910617

Madrid branch office: Calle Donoso Cortés 8, 1º D; 28015 MADRID

For any questions or queries, you can contact us through:

  • Phone number: +34 912322666 y 610509341
  • Email: info@collaborativeperks.com

You can contact us in any way to communicate with us.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you to review it, and if you have registered and access your account or profile, you will be informed of the modifications.
If you are one of the following groups, please consult the drop-down information:

- WEB OR EMAIL CONTACTS
What data do we collect through the Web?

We may treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with data in the contact form, you will be identified so that we can contact you, if necessary.

For what purposes will we process your personal data?

  • To answer your queries, requests or requests.
  • To manage the requested service, answer your request, or process your request.
  • Information by electronic means, related to your request.
  • Commercial information or events by electronic means, provided that there is express authorization.
  • Perform analysis and improvements on the Web, about our products and services. Improve our business strategy.

Lawfulness of processing your data?

The acceptance and consent of the interested party, granted through a voluntary action, as in cases where to make a request is necessary to complete a form and make a “click” on the submit button, the completion of the same necessarily imply that it has been informed and has expressly consented to the content of the clause attached to the form or acceptance of the privacy policy.


All our forms have the symbol * in the obligatory data. If you do not provide these fields, or do not check the checkbox to accept the privacy policy, the information will not be allowed to be sent.

How long will we keep the personal data?

Until the revocation of the consent given.

- WEB FORM CONTACTS
What data do we collect through the web form?

On the Web, you can access a web form to request a demo of our products and services, and you must provide your contact details. We will store your data for the described purpose in our database. You will always have the option to unsubscribe, in any communication.

For what purposes will we process your personal data?

  • To manage the requested service.
  • Information by electronic means, related to your request.
  • Commercial information or events by electronic means, as long as there is express authorization.
  • Perform analysis and improvements in the mailing, to improve our business strategy.

Lawfulness of processing your data?

The acceptance and consent of the interested party. In those cases where you insert your data to receive information about our products and services, it will be necessary to accept a checkbox and click on the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive such information.

For how long will we keep the personal data?

Until the revocation of the consent given.

- CUSTOMERS
For what purposes are we going to treat your personal data?

  • Elaboration of the budget and follow-up of the same by means of communications between both parts.
  • Information by electronic means, concerning your request.
  • Commercial information or events by electronic means, provided that there is express authorization.
  • Manage administrative services, communications and logistics performed by the Responsible.
  • Invoicing and declaration of the appropriate taxes.
  • To carry out the corresponding transactions.
  • Control and recovery management.

Lawfulness of processing your data?

The existence of a contractual relationship between the parties. The processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures at the request of the data subject.

For how long will we keep personal data?

For the duration of the relationship between the parties and for the statute of limitations arising therefrom.

- QUALITY SURVEYS
For what purposes will we process your personal data?

  • To assess the degree of quality of the service provided.
  • To improve the services offered, in compliance with ISO standards.

Lawfulness of processing your data?

The legal basis is the express consent of the respondent.

For how long will we keep the personal data?

Until the revocation of the consent given.

- PROVIDERS
For what purposes will we treat your personal data?

  • Information by electronic means, concerning your request.
  • Commercial or event information by electronic means, provided that there is express authorization.
  • To manage administrative, communications and logistics services carried out by the Responsible.
  • Invoicing.
  • To carry out the corresponding transactions.
  • Invoicing and declaration of the appropriate taxes.
  • Control and collection management.

Lawfulness of processing your data?

The legal basis is the acceptance of a contractual relationship, or otherwise your consent to contact us or offer us your products by any means.

For how long will we keep the personal data?

For the duration of the relationship between the parties and for the statute of limitations arising therefrom.

- SOCIAL MEDIA
For what purposes will we process your personal data?

  • To answer your queries, requests or petitions.
  • Manage the requested service, answer your request, or process your request.
  • Relate with you and create a community of followers.

Lawfulness of processing your data?

The bases that legitimize the treatment is the voluntary consent of the person concerned to contact and, where appropriate, the acceptance of a contractual relationship in the environment of the social network concerned. The processing of data within the Social Network will be carried out in accordance with its privacy policies.

For how long will we keep the personal data?

We can only consult or unsubscribe your data in a restricted way by having a specific profile. We will treat them as long as you let us following us, being friends or giving “like”, “follow” or similar buttons. Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.

- JOB SEEKERS
For what purposes are we going to treat your personal data?

  • Organization of selection processes for the recruitment of employees.
  • To summon you for job interviews and evaluate your candidacy.
  • If you have given us your consent, we may pass it on to partner or related companies for the sole purpose of helping you find a job.
  • If you check the checkbox to accept the privacy policy, you give us your consent to transfer your job application to the entities that make up the group of companies in order to include you in their recruitment processes.

We also inform you that after one year from the receipt of your resume, we will proceed to its secure destruction.

Lawfulness of processing your data?

The lawfulness of processing your personal data is the implementation of pre-contractual measures at the request of the data subject, either when you apply for one of our job offers or when you voluntarily submit your unsolicited application.

For how long will we keep the personal data?

For a maximum period of 1 year or until the revocation of the consent given.

Do we include personal data of third parties?

No, as a general rule we only process the data provided by the owners. If you provide us with data of third parties, you must previously inform and request their consent to such persons, otherwise we are exempt from any liability for failure to comply with this requirement.

What about children's data?

We do not process data of children under 14 years of age. Therefore, please refrain from providing them if you are not of that age or, where appropriate, to provide data of third parties who are not of that age. COLLABORATIVE PERKS disclaims any liability for failure to comply with this provision.

Will we send you electronic communications?

  • They will only be made to manage your request, if it is one of the means of contact that you have provided us.
  • If we send commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection of the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be disclosed to third parties, unless legally required. In particular, they will be communicated to the State Agency of Tax Administration and to banks and financial institutions for the collection of the service provided or product purchased, as well as to the persons in charge of the processing necessary for the execution of the agreement.

In case of purchase or payment, if you choose any application, web, platform, bank card, or any other online service, your data will be transferred to that platform or will be treated in their environment, always with maximum security.

When we order it, the web development and maintenance company, web hosting/hosting, will have access to our website. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.

What are the rights of the data subject?

  • To know if we are processing your data or not.
  • To access your personal data.
  • To request the rectification of your data if they are inaccurate.
  • To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.
  • To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with the regulations in force.
  • To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate. This is only valid in certain cases.
  • To file a complaint with the Spanish Data Protection Agency or competent supervisory authority, if you believe that we have not served you properly.
  • To revoke consent for any processing for which you have consented, at any time.

If you modify any data, please let us know so that we can keep them updated.

Exercise of Rights

  • You can send us your request or, if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
  • You must clearly identify yourself in order to process the request. In cases where we are unable to make a reliable identification of the data subject, we may ask you for a document proving your identity.
  • If you are represented by someone, you must attach a copy of their DNI, or have them sign it with their electronic signature.
  • Requests can be submitted in person, sent by letter or by mail to the address of the person in charge at the beginning of this text.

How long does it take us to reply to the Exercise of Rights?

It depends on the right, but a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.

Do we process cookies?

If we use other types of cookies that are not the necessary ones, you can consult the cookies policy in the corresponding link at the beginning of our website.

How long will we keep your personal data?

  • Personal data will be kept for as long as you remain linked to us.
  • Once you disengage, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal action.
  • The data processed will be kept as long as the aforementioned legal terms do not expire, if there is a legal obligation to maintain them, or if there is no such legal term, until the interested party requests their deletion or revokes the consent given.
  • We will keep all information and communications relating to your purchase or the provision of our service, for the duration of the guarantees of products or services, to meet possible claims.
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Où sommes-nous ?

Bureaux de Espagne

Calle Donoso Cortés nº8, 1ºD
28015, Madrid (Espagne)

Bureaux de France
4, rue Michel Ange
75016, Paris (France)

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(+33) 970 44 90 88 (EN & FR)
(+34) 91 23 22 666 (ES)
(+1) 917 512 4137 (EN)
(+34) 610 509 341 (ES)

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